[General] What are the benefits of using the TouchCheck service?
Using the TouchCheck service simplifies the inspection process, saving both time and cost. Additionally, it digitizes inspection data for accurate record-keeping and allows real-time monitoring to prevent facility issues proactively. Most importantly, it reduces paper usage, contributing to environmental protection.
[General] Where can I download the TouchCheck app?
The TouchCheck app is available for both Android and iOS. You can search "TouchCheck" in the Google Play Store or Apple App Store to download it for free.
[Installation] How do I install the inspection sticker?
Please request an inspection sticker from the Facilities page on the TouchCheck Admin Portal. The sticker will be created, linked with data, and shipped to your address within two weeks. Attach the sticker to the desired location to start inspections immediately.
[Inspection] How can I view and manage inspection records?
Inspection records can be checked in real-time through the TouchCheck app, and administrators can manage all inspection data centrally through the web portal. Additionally, you can download the data for analysis or print it as a report if needed.
[Inspection] How can I add a responsible person to an ongoing inspection schedule?
To add a responsible person to an ongoing inspection, go to the "Edit Inspection Schedule" function in the Admin Portal. Select "Add Responsible Person" at the bottom of the edit screen, then save to complete the addition.
[Inspection] How far in advance can I view inspection schedules after creating one?
Once an inspection schedule is created, you can view schedules up to five years from the creation date. If you need to view schedules beyond that, please contact our customer service center for assistance.
[Inspection] What happens if I modify or delete an ongoing inspection schedule?
If you modify or delete an inspection schedule, all upcoming inspection schedules will be updated or deleted accordingly. However, past inspection records will remain accessible as they are saved in the records.
[Inspection] What is the difference between a responsible person and an inspector?
- The responsible person is designated by the administrator to oversee the schedule.
- The inspector is the person who conducts the actual inspection. The responsible person may also serve as the inspector, or a different individual may be assigned as the inspector.
