[General] What are the benefits of using the TouchCheck service?
Using TouchCheck streamlines the inspection process, saving both time and cost. It also digitizes inspection data for accurate recordkeeping and enables real-time monitoring to help prevent facility issues in advance. Most importantly, it reduces paper usage, contributing to environmental protection.
[General] Where can I download the TouchCheck app?
The TouchCheck app is available for both Android and iOS. You can search for "TouchCheck" on the Google Play Store or Apple App Store and download it for free.
[Installation] How do I install the inspection stickers?
Please request inspection stickers from the Facility page on the TouchCheck admin dashboard. The stickers will be produced, linked to your data, and shipped to the provided address within 2 weeks. Once received, simply attach them to the desired locations to begin inspections.
[Inspection] How can I view and manage inspection records?
You can check inspection records in real time using the TouchCheck app. Administrators can manage all inspection data centrally through the web portal. If needed, the data can also be downloaded for analysis or exported as reports.
[Inspection] How can I add a new inspector to an ongoing inspection schedule?
To add an inspector to an ongoing inspection, go to the admin dashboard and use the “Edit Inspection Schedule” feature. Scroll to the bottom of the edit page, select the inspector you wish to add, and click Save.
[Inspection] How far in advance can I view a recurring inspection schedule?
You can view up to 5 years of inspection schedules from the date the schedule is created. If you need access beyond this period, please contact our customer support team for assistance.
[Inspection] What happens if I modify or delete an inspection schedule that is already in progress?
If you modify or delete an inspection schedule, all future inspections following the change will be updated or removed accordingly. Past inspection records will remain and can still be viewed.
[Inspection] What is the difference between a manager and an inspector?
- A **manager** is someone assigned in advance by an admin to be responsible for a specific inspection schedule.
- An **inspector** is the person who actually performed the inspection. This may be the assigned manager or another person who carried out the inspection.
